1. Definition and nature of personal data
When you use our site, we may ask you to provide us with personal data concerning you.
The term “ personal data ” refers to all data that allows identification of an individual, which notably includes your name, first names, pseudonym, photograph, postal and email addresses, phone numbers, date of birth, data related to your transactions on the site, details of your purchases and subscriptions, credit card numbers, as well as any other information you may choose to communicate to us about yourself.
2. Purpose of this charter
This charter aims to inform you about the means we implement to collect your personal data, in strict compliance with your rights.
We inform you that we comply, in the collection and management of your personal data, with law n° 78-17 of January 6, 1978, relating to computing, files, and freedoms, in its current version.
3. Identity of the data collection manager
The data collection manager for your personal data is YOUR COMPANY
4. Collection of personal data
Your personal data is collected to respond to one or more of the following purposes:
- Manage your access to certain services available on the site and their use,
- Carry out operations related to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, customer relationship tracking,
- Compile a file of registered members, users, customers, and prospects,
- Send newsletters, solicitations, and promotional messages. If you do not wish to receive these, we allow you to express your refusal at the time of data collection;
- Develop commercial statistics and service attendance,
- Organize contests, lotteries, and all promotional operations excluding online gambling and games of chance subject to the approval of the Online Games Regulatory Authority,
- Manage the opinions of individuals on products, services, or content,
- Manage debts and potential disputes regarding the use of our products and services,
- Meet our legal and regulatory obligations.
We inform you during the collection of your personal data whether certain data must be provided mandatorily or if they are optional. We also indicate the potential consequences of a failure to respond.
5. Recipients of the collected data
Staff of our company, the control services (including auditors), and our subcontractors will have access to your personal data.
Public bodies may also receive your personal data, exclusively to meet our legal obligations, judicial authorities, and agencies responsible for debt collection.
6. Transfer of personal data
Your personal data may be subject to transfers, rentals, or exchanges for the benefit of third parties. If you wish, we allow you to check a box expressing your agreement on this matter during data collection.
7. Data retention period
- Concerning data related to customer and prospect management :
Your personal data will not be kept longer than strictly necessary for the management of our commercial relationship with you. However, data that establishes proof of a right or contract, which must be retained under a legal obligation, will be retained for the duration specified by the applicable law.
Concerning potential prospecting operations targeting customers, their data may be retained for a period of three years from the end of the commercial relationship.
Personal data related to a prospect, not a customer, may be retained for a period of three years from their collection or the last contact from the prospect.
At the end of this three-year period, we may contact you to see if you wish to continue receiving commercial solicitations.
- Concerning identity documents :
In the event of exercising the right of access or rectification, data related to identity documents may be retained for the period provided for in Article 9 of the Code of Criminal Procedure, which is one year. In the event of exercising the right of opposition, this data may be archived for the period of limitation provided for in Article 8 of the Code of Criminal Procedure, which is three years.
- Concerning data related to credit cards :
Financial transactions relating to the payment of purchases and fees via the site are entrusted to a payment service provider who ensures its proper execution and security.
For service needs, this payment service provider may receive your personal data related to your credit card numbers, which it collects and retains on our behalf.
We do not have access to this data.
To enable you to make regular purchases or pay the associated fees on the site, your data related to your credit cards are retained for the time of your registration on the site and at least until you make your last transaction.
By checking the box expressly provided for this purpose on the site, you give us your explicit consent for this retention.
Data relating to the visual cryptogram or CVV2, inscribed on your credit card, is not stored.
If you refuse that your personal data related to your credit card numbers be retained under the conditions specified above, we will not retain this data beyond the time necessary to allow the transaction to be completed.
In any case, data related to this may be retained, for evidential purposes in the event of a potential dispute over the transaction, in intermediate archives, for the duration provided for in Article L 133-24 of the Monetary and Financial Code, namely 13 months from the date of debit. This period may be extended to 15 months to take into account the possibility of using deferred debit payment cards.
- Concerning the management of opposition lists to receive prospecting :
Information enabling the consideration of your right of opposition is retained for a minimum of three years from the exercise of the right of opposition.
- Concerning audience measurement statistics :
Information stored in the users’ terminal or any other element used to identify users and allowing their traceability or attendance will not be retained beyond six months.
8. Security
We inform you that we take all necessary precautions, organizational, and technical measures to preserve the security, integrity, and confidentiality of your personal data and, in particular, to prevent them from being distorted, damaged, or accessed by unauthorized third parties. We will also resort or may resort to secure payment systems compliant with the state of the art and applicable regulations.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.
Two types of cookies can be distinguished, which do not have the same purposes : technical cookies and advertising cookies :
- Technical cookies are used throughout your browsing experience to make it easier and to execute certain functions. A technical cookie may, for example, be used to remember the responses filled in a form or the user’s preferences regarding the language or layout of a website, when such options are available.
- Advertising cookies can be created not only by the website the user is browsing but also by other websites displaying advertisements, announcements, widgets, or other elements on the displayed page. These cookies can be used, in particular, for targeted advertising, that is to say, advertising determined based on the user’s browsing.
We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you in advance and you would have the possibility, if necessary, to disable these cookies.
We use or may use Google Analytics which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed, and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period for this cookie is mentioned in Article 7 (v) of this charter.
We remind you that you can oppose the placement of cookies by configuring your browser. Such refusal could, however, prevent the proper functioning of the site.
Consent
When you choose to communicate your personal data, you expressly give your consent for the collection and use of this data in accordance with what is stated in this charter and the applicable legislation.
Third-party services used on this site
- Google Analytics
- Google Adsense
- Youtube.com
- Dailymotion.com
- Twiiter.com
- instagram.com
- facebook.com
Other Information About Cookies
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE SITES OR APPLICATIONS OF OUR PARTNERS.
USER CONSENT GUIDELINES FOR EU USERS
GOOGLE ANALYTICS ADVERTISING FEATURES POLICY
European legislation regarding cookies
IAB Europe Guidance : FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE
Belgium : Data Protection Authority ( FRENCH | DUTCH )
Czech Republic : PERSONAL DATA PROTECTION OFFICE
France : NATIONAL COMMISSION FOR INFORMATION TECHNOLOGY AND FREEDOMS
Germany : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION
Greece : THE USE OF COOKIES ON THE INTERNET
Ireland : GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR
Italy : GUARANTEE FOR THE PROTECTION OF PERSONAL DATA
Luxembourg : NATIONAL COMMISSION FOR DATA PROTECTION
Netherlands : CONSUMER AND MARKET AUTHORITY
Spain : DATA PROTECTION AGENCY
United Kingdom : INFORMATION COMMISSIONER’S OFFICE
Article 29
GUIDELINES ON OBTAINING CONSENT FOR THE PLACEMENT OF COOKIES (PDF)
EXEMPTION FROM THE OBLIGATION OF CONSENT FOR CERTAIN COOKIES (PDF)
ONLINE BEHAVIORAL ADVERTISING (PDF)
10. Consent
When you choose to communicate your personal data, you expressly give your consent for the collection and use of this data in accordance with what is stated in this charter and the applicable legislation.
11. Access to your personal data
In accordance with law n° 78-17 of January 6, 1978, relating to computing, files, and freedoms, you have the right to obtain communication and, if applicable, rectification or deletion of data concerning you, through online access to your file. You can also contact :
- email address: YOUR@MAIL.FR
It is reminded that any person may, for legitimate reasons, oppose the processing of data concerning him.
12. Modifications
We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will take effect from the publication of the new charter. Your use of the site following the entry into force of these modifications will signify acknowledgment and acceptance of the new charter. If this new charter is not acceptable to you, you should no longer access the site.
13. Entry into force
This charter came into force on 18 06 2024